:We will design the most optimal logistics solution for you based on your location and specific needs. Below are the estimated shipping times for our available methods:

• Express Shipping (DHL/FedEx): 3–7 days, door-to-door delivery.
• International Air Freight: 6–15 days, depending on the destination and customs clearance.
• Sea Freight: 21–40 days, ideal for large-volume shipments with lower cost.

Feel free to let us know your preference or if you need assistance in choosing the best option

A: Yes, as a manufacturer with integrated R&D and production capabilities, we offer a wide range of customization options to meet your needs:

• Basic Customization: We can modify the machine’s paint color, add your logo to the startup interface or the machine’s body, and update the system to different languages.
• Advanced Customization: For deeper collaboration with distributors, we can redesign the machine’s appearance and internal structure, as well as create a fully customized operation interface and system.

Let us know your specific requirements, and we’ll work together to deliver the perfect solution!

A: We provide comprehensive after-sales support to ensure your satisfaction:

• Warranty Coverage:

  • 1-Year Warranty for the handle piece.
  • 2-Year Warranty for other parts of the machine.

• During the Warranty Period:
  If any damage occurs, customers can send the damaged parts back to our factory or local repair center for free repair or replacement with brand-new components. We will cover the costs for diagnosis, repair, replacement, and sending new parts.

• After the Warranty Period:
  The device is still covered under our lifetime technical support policy, but repair and replacement of parts will require an additional fee.

We also offer face-to-face video support with our online engineers and, if necessary, local service through our global engineers who can visit your location.

A: We support a wide range of payment methods to ensure convenience for our customers:

1. T/T (Telegraphic Transfer) – Supports USD and local currencies.

   • Fee: Bank transfer fees vary by bank and country, typically $10–$50 per transaction.

2. PayPal

   • Fee: 4.4% of the total payment + $0.30 (PayPal standard fee).

3. Credit Card

   • Fee: 3%–4% of the total payment, depending on the credit card provider.

4. Western Union

   • Fee: Varies based on the amount and location, typically 1%–3%.
5. Escrow (Alibaba Pay)

                 Fee: 2%–3% of the total payment.

We strive to accommodate all major payment methods, offering flexibility and convenience. Please note that the fees vary depending on the payment method, and we recommend choosing the one that best suits your needs. If you need further assistance, feel free to contact us!

A: Yes, we understand the importance of safe and effective operation for every beauty machine. To ensure this, we:

1. Clinical-Based Training:
   Each machine undergoes clinical trials in collaboration with leading doctors to determine the best and safest parameter settings. We’ve designed the user interface to be simple and intuitive, even for complex technologies.

2. Comprehensive Training Support:

   • Video Tutorials: Step-by-step video guides for easy learning.
   • Face-to-Face Video Training: Personalized training sessions with our experienced medical aestheticians and sales consultants.
   • Training Certificate: A certificate will be provided upon completion of the training.

With our training program, you can confidently operate the equipment and deliver professional results to your clients. Let us know if you need further assistance!

A: At Anpar Laser, quality is our top priority. Every beauty machine is manufactured under the strict ISO13485 medical certification system, ensuring compliance with the highest international standards.

• Comprehensive Production Process: Each machine undergoes 34 rigorous steps before packaging, covering everything from raw material selection to assembly and final quality inspection.
• 5S Management System: We implement the 5S-level quality control system throughout the entire production process to guarantee stability, reliability, and high performance.

Our commitment to excellence ensures that every machine delivered to you meets the highest standards of safety and effectiveness.